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Support Staff Benefits

Support Staff awarded a continuing contract are eligible for benefits the first day of the month following the start of their contract. 

Instructional Support Staff who awarded a temporary contract are also eligible for benefits the first day of the month following the start of their temporary contract and their benefits will end at the end of the month the temporary assignment ends.

Teamster Health and Welfare enrolment is mandatory and is paid 100% by the District.

Enrolment forms must be completed and sent to the benefits department.  

The extended health and dental plan is designed to help promote health and wellness for you, your spouse/partner and your dependent children.  Coverage is provided by the Teamsters' National Benefit Plan.


The School District pays 100% of the benefit cost.


Review the Teamster’s Benefit Booklet (PDF) for summary information about coverage and coverage levels. 


Detailed information can be obtained by calling the Teamsters National Benefit Plan Office at 1-888-478-8111.


Changes to Your Coverage


To add/remove a dependent or change coverage to your extended health or dental, please contact the Teamsters National Benefit Plan Office at 1-888-478-8111.


Submitting a Claim


You will need to submit an Extended Health Claim to Teamster along with original receipts to receive your reimbursement. It’s always a good idea to keep copies of your completed claim forms and receipts.  Most dentists bill Teamsters directly.  Check with your dentist prior to receiving any treatments.



Need Help?


If you have questions about your Extended Health benefits or need help filing your claim, contact Naomi Parker or call the Teamsters National Benefit Plan Office at 1-888-478-8111


Note: In order to access group benefits, you must register with B.C. Universal Pharmacare and have provincial healthcare coverage (i.e. MSP) Visit the Pharmacare website.


Coordination of Benefits


People who are covered under more than one extended health or dental plan are required to submit their claims to their own plan first. Any remaining balance may be claimed through the spouse's plan.


Dependent Children Claims


For dependent children, the plan that pays first is determined by the birth date of the parents, as follows:



  • If your birth date is prior to your spouse's in the calendar year, your plan is the first payer and your children's expenses must be claimed through your own plan first.

  • If your spouse's birth date is prior to yours in the calendar year, then your spouse's plan is the first payer for your dependent children.

Medical Services Plan (MSP) covers basic medical expenses such as doctor visits, x-rays and hospital treatments.  All BC residents are required to be enrolled with MSP.

The School District pays the 100% of the premiums.

To make changes to your MSP coverage, complete one of the following forms:

Medical Services Plan
Toll-free phone: 1 800 663-7100

Eligible expenses shall include reasonable and customary charges incurred during the first six weeks of absence from the Member’s Province of residence for the following expenses as the result of an emergency outside the Province while travelling or on vacation.


Review the Teamster’s Benefit Booklet (PDF) for summary information about coverage and coverage levels.


Detailed information can be obtained by calling the Teamsters' National Benefit Plan Office at 1-888-478-8111.


As noted above, this coverage is limited to a maximum period of absence from your Province of residence of 6 weeks. If you are outside of your Province of residence for longer than 6 weeks it will be necessary for you to obtain additional coverage from a travel insurance provider.


Toll free in North America 1-800-527-0218


Worldwide 1-410-453-6330


FrontierMEDEX PLAN Identification Number 347521

Dependents can remain on your extended health and dental coverage, so long as they meet the following criteria:



  • Unmarried children supported by you and under age 19;

  • Unmarried children who are full-time students supported by you and are age 19 or over but under age 25; and

  • Unmarried children supported by you who are age 19 or over but who are physically or mentally handicapped.

Annual verification of your dependent’s status will be required for them to remain active on your plan.


Medical Services Plan


Dependents can remain on your MSP coverage, so long as they meet the following criteria:



  • Unmarried children supported by you and under age 19;

  • Unmarried children who are full-time students at an accredited college or university supported by you and are age 19 or over but under age 25; and

  • Unmarried children supported by you who are age 19 or over but who are physically or mentally handicapped.

Two to three months prior to your dependent’s 19th birthday, you will receive a letter and form from MSP.  In order to ensure continuation of coverage, complete the following form and return to Human Resources:


Group Life Insurance   

Group Life Insurance provides coverage of $50,000.  In the event of your death from any cause while your life insurance is in force, the Principal Amount will be payable to your designated beneficiary. This benefit is not assignable.

Beneficiary

Your group life insurance will be paid to the beneficiary you named on the Member Data form provided by the Plan. If no such designation has been filed, the benefit will be paid to your Estate. It is very important that beneficiary information is kept up to date. Please call the Plan’s office if you wish to confirm who is on file as your named beneficiary. 

Refer to the Teamsters Benefit Booklet (PDF).

Living Benefit

As a member, you may be eligible for a Life Advance under the Plan’s Group Life policy. Great West Life will consider a request for a Life Advance where life expectancy is 24 months or less. The maximum amount of the Life Advance is the lesser of 50% of the Group Life Insurance benefit or $50,000.

Conversion Privilege

If your coverage terminates prior to age 65, you may, within 31 days of termination, convert your group life insurance, without a medical examination, to one of a number of individual life insurance policies available from the insurance company.

If you are absent due to illness or injury it is your responsibility to notify your Manager/Principal immediately, to log your absence using the Automated Dispatch System and to complete the required paperwork.

Weekly Indemnity  

If you are unable to work because of a non-occupational accident or sickness your weekly indemnity benefits will be paid to you each week up to a maximum of 26 weeks for any one period of disability while you are disabled and under the care of a legally qualified physician.

Waiting Period

Benefits are payable from the 1st day if disability is the immediate and direct result of an accident. There is a waiting period of 3 days for all other disabilities, including disabilities resulting from accidents which occurred more than 30 days previously or involving pre-existing medical conditions.

If you do not see a doctor within the 1st 4 days of disability, benefits will be paid from the date of the 1st visit.

Amount of Benefit

Refer to the Teamsters Benefit Booklet (PDF) for information on coverage levels.

Long Term Disability   

If you become totally disabled and such disability has existed for more than 6 consecutive months you will be paid monthly benefits for as long as total disability lasts, but not beyond the month in which you attain age 65.

Amount of Benefit

Refer to the Teamsters Benefit Booklet (PDF) for information on coverage levels.

Employment Insurance Integration

Long term disability benefits are not payable for the 15 week period following expiration of your weekly indemnity claim if you are or could be eligible for sickness benefits through the Employment Insurance Act.

 

File Attachments: 

We all need a little help from time to time. You can find support through the Employee Assistance Program (EAP).

Employee and Family Assistance Program (EFAP) is a confidential counselling service that can help you or your family members with any personal problem, big or small, that affects your family life, your work life or your general well-being.  Services are available 24 hours a day, 7 days a week.

For further information call 1-800-387-4765 or visit the website.